Privacy Policy.

Last updated: May 28, 2025

Overview

Welcome to Creators Studio. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from creators-studio.rawyllgroup.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Creators Studio ("Company", "we", "us", or "our") is a brand owned and operated by Rywall Group LLC, dedicated to providing wellness products. While Weelthy is the brand you interact with directly, Rywall Group LLC oversees our operations, ensuring we maintain the highest standards of quality, customer service, and data protection across all our services and interactions.

Scope of this Policy

This Privacy Policy applies to information we collect when you:

  • Visit our website at creators-studio.rawyllgroup.com (the "Site")
  • Make a purchase from our online store
  • Use any of our services
  • Communicate with us regarding our products or services

(Collectively referred to as the "Services")

Key Points

  • We collect information you provide directly, data about your usage of our Services, and information from third parties
  • Your information is used to provide and improve our Services, communicate with you, and personalize your experience
  • We take special care with personal information, treating it with the highest level of confidentiality
  • You have rights regarding your personal information, including the right to access, correct, and delete your data
  • We use cookies and similar technologies to enhance your experience and improve our Services

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with our policies and practices, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information We Collect Directly from You
When you use our Services, create an account, or make a purchase, we collect various types of personal information that you provide directly to us. This may include:

  • Contact Details: name, address, phone number, and email
  • Order Information: billing address, shipping address, payment confirmation
  • Account Information: username, password, security questions
  • Customer Support Information: details you provide in communications with us
  • Preferences: information about your product interests

Information We Collect About Your Usage
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • Network connection details
  • IP address
  • Information about how you access and use our Site and account

Information We Obtain From Third Parties
We may obtain information about you from third parties, including:

  • Companies who support our Site and Services, such as MailerLite, Stripe, others
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

Detailed Use of Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately
  • Communicating with You and Service Improvement: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you
  • Personalizing Your Experience: We use your personal information to tailor and enhance your interactions with our products and services. This includes analyzing your purchase history and browsing behavior to recommend relevant products, customizing content to align with your needs, and adjusting communications to focus on topics of interest to you. We also use aggregated, anonymized data to improve our offerings and develop new solutions. This personalization aims to make your experience more relevant and beneficial to your overall journey, always balancing customization with respect for your privacy and compliance with data protection laws.

Cookies and Tracking Technologies

We use Cookies to power and improve our Site and Services (including to remember your actions and preferences).

We also use personal information for running analytics and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to an user account (if applies), we will apply the opt-out request to the account as well.

To learn more about Global Privacy Control, you can visit the Global Privacy Control site. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information, and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal Information Categories of Recipients
Identifiers such as name, e-mail address, and phone number Business and marketing partners
Commercial information such as records of products or services purchased Business and marketing partners
Usage Data Business and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, and to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders that you have made

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request.

In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

California Users and Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

  • Every individual who is in the State of California for other than a temporary or transitory purpose
  • Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
  • All other individuals are defined as "non-residents"

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

Financial Incentives

Dedicated program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information.

The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer's data. A business must be able to explain how the financial incentive, or price or service difference is reasonably related to the value of the consumer's data. The explanation must include:

  • Good-faith estimate of the value of the consumer's data that forms the basis for offering the financial incentive or price or service difference
  • Description of the method the business used to calculate the value of the consumer's data
  • We may decide to offer a financial incentive (e.g., price or service difference) in exchange for the retention or sale of a consumer's personal information.

If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of personal information that are implicated by the financial incentive or price or service difference.

If you choose to participate in the financial incentive you can withdraw from the financial incentive at any time by emailing us at creators.studio@rawyllgroup.com, or by using the contact details at the bottom of this page.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contacting Us About Our Privacy Policy

If you have any questions, concerns, or feedback about our Privacy Policy, please don't hesitate to reach out:

Our dedicated customer care team is available Monday through Friday, 9 AM to 5 PM EST, and Saturday, 9 AM to 2 PM EST. We aim to respond to all inquiries within 48 business hours.

Your satisfaction is our top priority, and we're always here to help!

Contact Information

For legal purposes, our contact information is posted below:

Creators Studio
creators.studio@rawyllgroup.com

Rawyll Group LLC
2976 E State St Ste 120 #2901
Eagle, ID 83616